The quality of guest experience is dependent on two vital aspects a) The Quality of front office operations, and b) Processes in place to handle guest needs. When these are constantly kept in check, the guest is delighted, either from a fantastic interaction or a quick and easy transaction that lets them get the job done, as quickly..
Administrative support services unambiguously mean providing support to a company in a way that is well ordered and well regulated. It includes tasks performed on a day-to-day basis that keep an office running smoothly and efficiently. Those already working under the Administrative department, know that it is a broad-ranging category. There is no such thing as a..
‘The Evolution of Visitor Management’ is an annual report by Traction Guest on how companies manage visitors in offices or at events. In the report they survey industry professionals with an interest in operations, facilities, security and IT, across all industries and countries, to uncover trends and opportunities in the field of visitor management. The..
First impressions do count, especially when it comes to business’. Your office visitors usually takes 7 seconds to form an opinion of your company. Hence, it becomes imperative to give out a positive first impression and send across the right message to your visitors, about your company, within the first few seconds of their arrival. But..
People are the backbone of an organization. Most people are vibrant and excited to come to office and love to share that excitement with others in the company. However, there are a few menial tasks that need to be accomplished throughout the day that suck the creative juices from them. To schedule a meeting is..
Almost every other visitor management software in the market today comes stacked with a host of impressive features to address any type of visitor needs. However, only a select few features, generally associated with a brand, differentiate them from the rest of the competition. Rest all other visitor management system features are common to every product…
Forget the swanky new office furniture or the terrace canteen, the most important interactions your office visitors have is at your reception area. It is here that your visitors make their first impressions of your business and you have to be extremely cautious that you don’t send out the wrong signals. This doesn’t mean that you revamp..
A manual visitor management system consists of a visitor log book, which the visitor fills out on entering the office. The log-book provides admins and managers with a record of the visitor’s stay. It includes details such as name, company name, date, time of sign-in, time of sign-out, and name of host. Additional columns asking..
Many organizations unintentionally expose sensitive information to office visitors making it necessary to have visitors sign a confidentiality agreement/NDA upon entering an office. Making them digitally sign documents such as NDAs, Waivers or other Legal Agreements is a sure shot way of protecting confidential information that was meant to be kept under wraps. The need to..
Skilled receptionist don’t stay in the market for long and if you are looking to hire a receptionist then you better do it fast. First, you need to identify the qualities you’re looking for in a receptionist before starting your search for the director of first impressions. The front desk receptionist is one of the..