‘The customer’s perception is your reality’ and that perception can also be set through a phone. Receptionist telephone etiquettes are simple but mean a lot. It is important because it helps set the tone for further conversations. Here are some of the best etiquettes that a receptionist can follow to improve the client experience. A..
Tag: digital receptionist
A receptionist is the face of any business, the first impression many office visitors have. A good receptionist makes visitors feel welcome and comfortable. Whatever their reason for showing up, the receptionist helps address it. If you are looking to hire a receptionist then helping them master this basic receptionist etiquette can make all the difference..
Receptionists are the frontline soldiers in any company’s army of employees. To be a good receptionist, a person must set their goals aligned with the kpi for receptionist as to which skills are very much needed in becoming one. Any business would benefit from a friendly smile and pleasant personality that greets its customers. A receptionist is..
“Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, Mr. Creedy, and ideas are bulletproof” -V (from the film V for Vendetta) Ideas are something that startups count on. Ideas are revolutionary. They are bulletproof, but they can be stolen. Oh! What a heartbreak that would be. So in..
Receptionists provide invaluable services to the organization. They take care of both office guests and employees alike, and make it look like a breeze doing so. If they don’t, then probably it’s time to hire a new receptionist. But if they do, then this needs to be emphasized – It’s not all fun and games. Terry Penny,..