Tag: first impression

Front Desk Call Handling Best Practices

Call Handling Best Practices

Front Desk is the frontline of call handling in any company and is the gateway to a company’s employees. Not just any gateway, mind you. This particular entrance needs to be well protected and of course, welcoming. In fact, a bad first impression is the most prevalent front desk problem that can be averted very..

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3 Prevalent Front Desk Problems & How to Solve Them via a Visitor Management System

Solving front desk problems via a visitor management system

Do your visitors require a high level of “hand-holding” from front desk employees? Or can they easily track down the meeting host, make their way through an unfamiliar office, and find the correct meeting room? Think about it. Is it just a front desk reception area design problem? If not, then this just became one front desk..

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