Tag: front desk

Receptionist Telephone Etiquettes: What to do Before, During and After a Call.

Receptionist Telephone Etiquette

‘The customer’s perception is your reality’ and that perception can also be set through a phone. Receptionist telephone etiquettes are simple but mean a lot. It is important because it helps set the tone for further conversations. Here are some of the best etiquettes that a receptionist can follow to improve the client experience. A..

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Receptionists Lack Workplace Privacy. Here’s how to cope with it.

Receptionists lacking workplace privacy

Receptionists provide invaluable services to the organization. They take care of both office guests and employees alike, and make it look like a breeze doing so. If they don’t, then probably it’s time to hire a new receptionist. But if they do, then this needs to be emphasized – It’s not all fun and games.  Terry Penny,..

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